Making a difference with innovative solutions

Our Story

The idea of iShapps stemmed from a simple conversation in 2017 about temporary staffing in the healthcare industry.
Our Owner and Founder Nelly recognised that there were plenty of healthcare professionals out there to meet the demands in the healthcare sector – the issue was that there was no efficient way to connect them to the hospitals, disability services or aged care facilities that needed them most.
From this conversation, Smart Healthcare Solutions was born.
Nelly teamed up with colleague Mogammad Fakier, and together created ‘iShapps’, designed to directly address this temporary staffing issue in the healthcare sector and ultimately improve continuity of care, and quality of care throughout the industry.
iShapps is an automated platform that allows healthcare professionals to have control over when, where, and how often they work. They no longer need to register with multiple staffing agencies.
Smart Healthcare Solutions reduces the need for facilities to contact temporary staffing agencies to cover last minute shifts. It gives them access to a centralized pool of qualified healthcare professionals at the click of a button.

Why we’re here

Smart Healthcare Solutions is here to enable facilities to get access to qualified healthcare professionals without the need of a third party and at reasonable cost.

We are here to enable healthcare professionals to get access to unlimited shifts from the various facilities, and the potential to earn a better rate.
We are here to use innovative practices to make improvements in the healthcare sector and to contribute to happier, healthier care.

Overview

SHCS Platform ‘iShapps” connects Healthcare Providers with temporary staff instantly. You simply create a shift request and clicks book. This request will instantly be delivered electronically to all qualified and approved personnel directly, who receive it on their mobile phone app within seconds.

• Centralization of temp staffing services hence improve efficiency.
• Save money on wasted administrative time from phone calls, text messages and other one-way communication systems that run in sequential models instead of concurrent communication.
• Fill shifts immediately, often within minutes of a request.
• Enable staff to accept or decline shift opportunities with a simple swipe or tap yes/no.
• Gives management time back in their day for other priorities.
• Introduce an easy and intuitive system for your entire staff base and temp staff to use .
• Automatically track and log responses.
• Easily steer clear of any intrusion on staff work-life balance.

Business Benefits

1. Drastically reduce temp staffing costs my eliminating the middle man and access the health care professionals directly.
2. Reducing admin time spent calling different agencies to schedule and fill up a shift.
3. Improve the outsourcing process by eliminating the middle man.
4. Drastically reduce the percentage of understaffed shifts.
5. Eliminate nuisance contacts associated with unwanted e-mails, text messages and phone calls.
6. Improve engagement by connecting with your staff and temp staff through an efficient portal that meets their needs and interests.
7. Analyze peak demand periods and evaluate the processes most effective in filling high demand shifts or broadcst shifts to schedule them in advance.
8. Access to only one platform (“iShapps”) to service you organizatinal need as oppoesed registering a number agencies in order to fill up temp staff

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Staff Benefits

1. Take advantage of instant access to all available pool of shifts.
2. Access to only one platform (“iShapps”) to organize all your shifts as oppoesed registering a number agencies to increase you chances of getting a shift.
3. Potential to earn more
4.Easily download the app from the Apple App Store and Google Play, once you’re approved, to get started

Meet Our Team

Nelly Torque

Founder, CEO and Executive Director

Nelly brings more than 20 years of experience in Project management, Information Technology (ICT) and Business strategy to Smart Healthcare Solutions (SHCS). A Curtin University graduate with a MSc. in Project Management, she has held various positions with private companies both in the Mining and Education Industries in Australia including working on multibillion dollar projects with mining and resource giants like Rio Tinto, Chevron and BHP. Bringing things together, getting things done, process redesign and improvement is where her skills lie. She has also worked for larger Education institutions such ...