Our insurance broke details here..
Website:
Phone:
Address:
Broker contact details:
Name and Role:
Phone :
Mobile :
Email :
Name and Role:
Phone :
Email :
Name and Role:
Phone :
Mobile :
Email :
Lodgement of Claims
Your completed claim form, including all necessary supporting documentation including your policy number, which can be found within your Certificate of Currency and your SHCS incident reference number, should be sent to:
Name and Role:
Phone :
Email:
Claims Process
Step 1 – Our Brokers Pty Ltd
Once your claim form has been received, your (brokers name here) Claims Advisor will verify that:
- the liability arose as a result of approved care work undertaken via the our platform, and/or
- you were travelling to or undertaking approved care work via at the time of the injury.
Step 2 – …………. Insurance Limited
Once verified, your (brokers name here) Claims Advisor will review your claim form and supporting documentation to ensure you have provided all the information necessary to lodge the claim on your behalf.
Your claim will be lodged with (insurance name) here claims team who will review the claim in conjunction with the relevant policy and then determine if indemnity is to be accepted or not.
Once determined, your (brokers name here) Claims Advisor will liaise with the insured HCP directly and the applicable deductible will need to be paid by the claimant if they wish to proceed with the claim.
Downloadable Claims Forms: (All this shall be provided by the insurance)